Terms & Conditions
Effective Date: 21st Jan, 2025
Tachlogy (“Company,” “we,” “our,” or “us”) provides Website Design & Development, Mobile & Web Application Development, Custom CRM/SaaS, Cloud Deployments, Cybersecurity Consulting, and related digital services. These Terms & Conditions (“Terms”) govern your access to and use of our websites, platforms, and services (collectively, the “Services”). By using the Services, you accept these Terms.
Note: This content is for informational purposes only and should be reviewed by legal counsel for your specific use in the USA and Pakistan.
1) Acceptance of Terms
By accessing or using the Services, submitting a purchase order, or signing a proposal/statement of work (“SOW”), you agree to be bound by these Terms and any SOW or policy referenced herein (including our Privacy Policy).
2) Definitions
- Client: The person or entity purchasing the Services.
- Deliverables: Work product we create (e.g., designs, code, documentation) as defined in an SOW.
- Third-Party Services: External platforms or vendors (e.g., hosting, domain, payment gateways, APIs).
3) Scope of Services
The scope, milestones, fees, and specific responsibilities are defined in an SOW, estimate, or invoice. In the event of conflict, the SOW controls for the relevant project, followed by these Terms.
4) Client Responsibilities
- Provide timely access to content, brand assets, accounts, and subject-matter experts.
- Ensure all content and materials you supply are lawful, accurate, and do not infringe third-party rights.
- Review and approve Deliverables within the time frames specified in the SOW.
- Maintain your own backups of data you provide unless otherwise agreed.
5) Fees, Invoicing & Payment
- Fees are specified in the SOW/invoice and payable in USD or PKR as stated.
- Non-refundable deposit or full prepayment may be required before work begins.
- Payments are due upon receipt unless stated otherwise; late balances may incur penalties.
- Client is responsible for applicable taxes and payment processing fees.
- Accepted payment methods: Bank Transfer, Credit/Debit Card, Stripe, or PayPal.
6) Changes & Additional Work
Requests outside the agreed scope require written confirmation and may include revised fees and delivery timelines.
7) Timelines, Delivery & Acceptance
We use commercially reasonable efforts to meet estimated timelines. Client approval, launch, or continued use constitutes acceptance.
8) Intellectual Property
- Client IP: Materials you provide remain yours.
- Work Product: Upon full payment, Client owns final Deliverables (excluding pre-existing tools or third-party components).
- Company Tools: Our methods, frameworks, and libraries remain our property; a limited-use license is granted.
- Portfolio Rights: We may showcase non-confidential work unless prohibited by NDA.
9) Hosting, Domains & Third-Party Services
Client’s use of hosting, domain, or external integrations is governed by third-party terms. We are not responsible for outages, policy changes, or third-party issues.
10) Support, Maintenance & SLAs
Post-launch support or maintenance applies only if purchased and defined in an SOW. Unless stated, support excludes feature additions, third-party outages, and malware due to unsecured Client credentials.
11) Data Security, Privacy & Compliance
We maintain commercial-grade security and comply with applicable data protection laws. Compliance with frameworks such as HIPAA or GDPR applies only if explicitly scoped.
12) Confidentiality
Both parties agree to protect each other’s confidential information and use it solely for the purpose of service execution, unless disclosure is legally required.
13) Warranties & Disclaimers
We warrant our services will be performed professionally. Except as stated, services are provided “AS IS” without warranties of performance or specific business results.
14) Limitation of Liability
Neither party is liable for indirect or consequential damages. Our total liability will not exceed the fees paid for the affected service within the past twelve (12) months.
15) Indemnification
Client agrees to indemnify and hold us harmless against claims resulting from client content, misuse, or breach of these Terms.
16) Suspension & Termination
We may suspend or terminate services for non-payment, breach, or misuse. Fees paid are non-refundable once work begins or access is granted.
17) Effects of Termination
All dues become immediately payable. Upon full payment, final deliverables are released. Project data may be deleted after a reasonable period.
18) Force Majeure
Neither party is liable for delays caused by events beyond their control, including natural disasters, conflicts, or third-party service outages.
19) Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of California, USA, without regard to conflicts of law. Disputes will be resolved by confidential, binding arbitration administered by the American Arbitration Association (AAA) in Los Angeles County, California. A party may seek temporary relief in a competent court to protect confidential information or intellectual property.
20) Compliance; Export & Sanctions
Client agrees to comply with U.S. and Pakistan export controls and not use the Services in violation of applicable sanctions or laws.
21) Changes to Terms
We may update these Terms from time to time. Continued use after updates constitutes acceptance of the revised Terms.
22) Miscellaneous
- Entire Agreement: These Terms, SOW, and referenced policies form the full agreement.
- Severability: Invalid clauses do not affect the rest of the Terms.
- Assignment: Neither party may assign rights without written consent.
- Notices: Must be sent in writing via the contacts in the SOW or official email.
- Electronic Signatures: E-sign approvals are legally binding.
23) Contact
Tachlogy
📧 info@tachlogy.com
🌐 www.tachlogy.com
📍 USA Headquarters | Pakistan Regional Office