Last Updated: January 21, 2025
This Privacy Policy explains how Tachlogy (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website, software, and services. We are committed to safeguarding your data and complying with applicable data protection laws in the United Arab Emirates, Pakistan, and internationally.
1. Information We Collect:
- Personal Information: Name, email address, phone number, company name, and billing information provided via forms or contracts.
- Technical Information: IP address, browser type, operating system, device information, and usage logs collected through cookies or analytics tools.
- Service Data: Data you upload or generate while using our software solutions, including CRM entries, project files, or credentials.
2. How We Use Your Information:
- To deliver our services, fulfill contracts, and maintain your account.
- To improve our website, software, and customer support.
- To send administrative updates, invoices, and service notifications.
- To comply with legal obligations and enforce our terms.
3. Data Sharing and Disclosure:
- We do not sell, rent, or trade your personal data.
- Data may be shared with trusted third-party providers (e.g., hosting, analytics, payment processors) under confidentiality agreements.
- We may disclose data if required by law or to protect our legal rights.
4. Cookies and Tracking:
We use cookies and similar technologies to enhance user experience, analyze site traffic, and manage authentication. You can manage cookie preferences through your browser settings.
5. Data Security:
- We implement security measures including data encryption, firewalls, and secure access protocols.
- While we strive to protect your data, no method of transmission over the Internet is 100% secure.
6. International Data Transfers:
Your information may be processed in the UAE, Pakistan, or other countries where our team or service providers are located. We ensure appropriate data protection safeguards are in place.
7. Your Rights:
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications at any time.
- Request data portability or restrict processing under applicable laws.
8. Children’s Privacy:
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy:
We reserve the right to update this Privacy Policy. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Us:
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@tachlogy.com
UAE Office: Arjaan Office Tower, Dubai, UAE
Pakistan HQ: Emarah Suites, Shahrah-e-Faisal, Karachi, Pakistan