Last Updated: 21st Jan, 2025
Welcome to Tachlogy. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and software services offered by Tachlogy, a registered software company operating in the United Arab Emirates and Pakistan.
By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our platform.
1. Company Overview:
Tachlogy (“Company”, “we”, “us”, or “our”) is a software development firm specializing in Custom CRM Solutions, SaaS Products, AI integrations, Cloud computing, Blockchain Development, Mobile | Web Apps, and Enterprise-Grade Platforms. We serve clients across the UAE, Pakistan, Saudi Arabia, and the United States.
2. Use of Services:
- You must be at least 18 years old or of legal age in your jurisdiction to use our services.
- You agree not to misuse, reproduce, reverse-engineer, or resell any part of our services or software platforms.
- Tachlogy reserves the right to suspend or terminate access for any user violating our usage policies.
3. Client Agreements & Contracts:
- All service agreements are governed by written contracts signed between Tachlogy and the client.
- Payment terms, milestones, deliverables, and timelines are defined in each contract.
- Once development has commenced, NO Refunds will be issued.
- Hosting, maintenance, and post-launch support are billed separately unless otherwise stated.
4. Intellectual Property:
- All content, code, UI/UX designs, system architecture, trademarks, and intellectual assets created by Tachlogy remain the exclusive property of the company until full payment is received.
- Clients are granted limited, non-transferable usage rights post-payment.
- Redistributing, sublicensing, or replicating our proprietary systems is strictly prohibited.
5. Data Protection & Confidentiality:
- We adhere to local and international data protection laws, including GDPR and UAE Cyber Law, where applicable.
- All client data, credentials, and sensitive information shared with Tachlogy will be kept confidential.
- Clients are responsible for ensuring compliance with data regulations on their end (e.g., customer consents, data storage policies).
6. Limitation of Liability:
Tachlogy is not liable for:
- Any indirect, incidental, or consequential damages arising from the use or inability to use our software.
- Downtime caused by third-party providers (e.g., AWS, Google Cloud).
- Security breaches resulting from client-side misconfigurations or negligence.
7. Third-Party Integrations:
- Our software may integrate with third-party APIs, payment gateways, or services.
- Tachlogy is not responsible for the functionality, availability, or data usage of such third-party services.
8. Termination:
- We reserve the right to terminate or suspend any contract or service immediately in cases of breach, non-payment, misuse, or illegal activity.
- Upon termination, all rights granted to the client will cease, and any pending dues must be cleared.
9. Governing Law:
These Terms shall be governed by the laws of the United Arab Emirates for UAE-based clients and the Islamic Republic of Pakistan for Pakistan-based clients. Any disputes arising shall be resolved under the respective jurisdiction of the country in which the contract was signed.
10. Modifications to Terms:
Tachlogy reserves the right to update or modify these Terms at any time. Updated terms will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of those changes.
11. Contact Information:
If you have questions about these Terms & Conditions, please reach out to us:
Email: info@tachlogy.com
UAE Office: Arjaan Office Tower, Dubai, UAE
Pakistan HQ: Emarah Suites, Shahrah-e-Faisal, Karachi, Pakistan